Privacy Policy

Last updated: November 17, 2025

1. Introduction

Interview Whisper ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop application and website.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Email address and account credentials
  • Payment information (processed securely through Stripe)
  • Profile information you choose to provide

2.2 Usage Information

We automatically collect certain information when you use our service:

  • Screenshots and audio input you submit for AI analysis
  • API usage data and interaction history
  • Device information and application logs
  • Usage analytics and performance metrics

2.3 Technical Information

  • IP address and location data
  • Browser type and operating system
  • Application version and device specifications

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI coaching services
  • Process your transactions and manage subscriptions
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to enhance user experience
  • Detect, prevent, and address technical issues or fraud
  • Comply with legal obligations

4. Data Storage and Security

We use industry-standard security measures to protect your information. Your data is stored securely using Supabase infrastructure with encryption in transit and at rest.

AI Processing: Screenshots and audio inputs submitted for AI analysis are processed through OpenAI's API. Please review OpenAI's privacy policy for information on how they handle data.

Payment Information: All payment data is processed securely through Stripe. We do not store your complete credit card information.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. API usage history and interaction data may be retained for analytics and service improvement purposes.

6. Third-Party Services

We use the following third-party services that may collect information:

  • OpenAI: For AI-powered interview coaching and analysis
  • Stripe: For secure payment processing
  • Supabase: For authentication and data storage
  • Vercel Analytics: For website analytics
  • PostHog: For product analytics
  • Crisp: For customer support chat

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

7.1 Types of Cookies We Use

  • Essential Cookies: Required for the Service to function properly, including authentication and session management. These cookies are necessary and cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our website through Vercel Analytics and PostHog, collecting information anonymously.
  • Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences and chat history (Crisp).
  • Performance Cookies: Allow us to count visits and traffic sources to measure and improve the performance of our Service.

7.2 Local Storage and Cache

Our desktop application may store data locally on your device including:

  • User preferences and settings
  • Session tokens and authentication data
  • Cached API responses for improved performance
  • Application state and temporary files

7.3 Managing Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. You can manage your cookie preferences through your browser settings.

7.4 Do Not Track Signals

We do not support Do Not Track ("DNT") signals. However, some third-party sites may keep track of your browsing activities. If you are visiting such sites, you can set your browser preferences to inform websites that you do not want to be tracked.

8. Email Communications

We may send you emails for the following purposes:

  • Transactional Emails: Account verification, password resets, payment confirmations, and service notifications (these are necessary for the Service and cannot be opted out of)
  • Service Updates: Important updates about the Service, security alerts, and changes to our Terms or Privacy Policy
  • Marketing Communications: Product updates, new features, and promotional offers (you can opt-out at any time)

You can unsubscribe from marketing emails by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us directly. Please note that you cannot opt-out of transactional or service-related emails.

9. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data we collect and the context:

  • You have given us permission to do so (consent)
  • The processing is necessary for performing a contract with you
  • The processing is necessary for our legitimate business interests
  • We need to comply with legal obligations

You have the right to withdraw consent at any time where we rely on consent to process your personal information.

10. Your Rights (GDPR/CCPA)

Depending on your location, you may have certain rights regarding your personal information:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@interview-whisper.com

11. Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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